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Frequently Asked Questions (FAQ)

Is Zepey really free?
  • As of right now, Zepey is completly free. I do not know what the future brings for Zepey. Someday I may need funding if I run out of storage space and someday I might stop accepting free accounts. Maybe there will be a fee for large accounts however, if you join now you will forever have at least 2gb free even if this changes in the future.


  • Is there an upload limit?
  • My hosts only allows 64 MB to be uploaded. There is no way to change this at this time.
  • 64 MB is the total amount of all attached files, not just any single file.


  • Is there an download limit?
  • You can share and download as much as you want.
  • Unlike other online storage sites, I do not limit the size of the downloads to 10 MB. If you uploaded it, you can download it


  • Can I upload many files at once?
  • When you upload a zip file you may click on this image . All files in the main directory of the zip file will be added to the current note. Sub directories will not be added.
  • If you need software for zip files here is a free one call 7zip however, Zepey will not troubleshoot 7zip issues.


  • What happens when I reach my 2 GB limit?
  • A note will be displayed that you can not upload anymore. If you would like to upload more then you need to remove some files.


  • Are my files safe online?
  • Yes, no one can access your files unless you share them or give your password out.
  • All files are backed up daily so in the event of a hard disk error on our system, files will be restored at no cost to you. Thats the benifit of online storage!


  • Can I upload anything I want?
  • Yes, you may upload anything as long as it is not against the law in your country or in the United States.


  • Can I share pornographic material
  • You may not share any sort of sexual content. You may upload pornographic material as long as it is legal but you can not share it.
  • We do this to prevent spammers using zepey's free service as an add tool. Any account that is sharing sexual content may be deleted without warning.


  • I uploaded a video but it is not playing
  • As of now, there is only support for mp4's. More will come in the future


  • I uploaded music files but they are not playing in the music player
  • This may be an issue with your local network and streaming of music. This is a known issues and I am working on find the source of the problem.


  • What happens if I do not log into my account for a long time?
  • If you do not log into your account for one year, a message will be sent to the email on file notify you that the account will be deleted if no one logs in.


  • If I delete a file on accident, how can I recover it?
  • If you want to recover a file I can attempt to do it for a fee. My hosting solution charges me a fee so I will have to pass that on to you.
  • In the future I will be adding a trash can feature that will be emptied after 30 days


  • How can I remove my account?
  • Curently there is no way to remove your acount without waiting one year.
  • You may delete all of your notes and wait one year. After then you will not be able to log in